Shipping Policy

Effective Date: February 10, 2025

This Shipping Policy outlines the terms and conditions governing the shipment of orders placed on our website, www.royalprestigee.com (the “Site”). By placing an order on our Site, you agree to be bound by this Shipping Policy.

1. Shipping Destinations

We currently ship to addresses within the United States, including Alaska and Hawaii. [If you ship internationally, add details about countries you ship to and any restrictions.] We do not ship to P.O. Boxes or APO/FPO addresses.

2. Shipping Methods and Costs

We offer the following shipping methods:

  • Standard Shipping: [Describe the typical delivery timeframe for Standard Shipping, e.g., 3-7 business days]. Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.

  • Expedited Shipping: [Describe the typical delivery timeframe for Expedited Shipping, e.g., 2-3 business days]. Expedited shipping is available for an additional fee. Shipping costs are calculated based on the weight and dimensions of your order, as well as the shipping destination.

  • [Mention any other shipping methods you offer, e.g., Free Shipping for orders over a certain amount, Overnight Shipping]

Shipping costs will be displayed at checkout before you finalize your order.

3. Order Processing Time

Most orders are processed and shipped within [Specify the typical processing time, e.g., 1-2 business days] of receiving payment. Please note that processing times may be longer during peak seasons or holidays.

4. Estimated Delivery Time

Estimated delivery times are provided for informational purposes only and are not guaranteed. Actual delivery times may vary depending on the shipping method selected, the shipping destination, and other factors beyond our control, such as weather conditions, carrier delays, and customs inspections.

5. Shipping Carriers

We use the following shipping carriers:

  • United States Postal Service (USPS)

  • United Parcel Service (UPS)

  • FedEx

We reserve the right to choose the most appropriate shipping carrier for your order.

6. Tracking Your Order

Once your order has been shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to track the status of your shipment on the carrier’s website.

7. Shipping Insurance

All orders are automatically insured against loss or damage during shipping. If your order is lost or damaged, please contact us immediately at contact@royalprestigee.com or (541) 412-7507. We will work with you to resolve the issue and file a claim with the shipping carrier.

8. Signature Required

For security reasons, we may require a signature upon delivery for orders over a certain value [Specify the order value that requires a signature, e.g., $500]. If you are not available to sign for your package, the carrier will leave a notice with instructions for rescheduling delivery or picking up the package at a local facility.

9. Customs, Duties, and Taxes (If Shipping Internationally)

[If you ship internationally, include the following information:]

International orders may be subject to customs duties, taxes, and other fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the shipping costs. Please check with your local customs office for more information.

10. Incorrect Shipping Address

It is your responsibility to provide an accurate and complete shipping address. We are not responsible for orders that are delayed or lost due to incorrect or incomplete addresses. If you enter an incorrect shipping address, please contact us immediately at contact@royalprestigee.com or (541) 412-7507. We will do our best to update the address before the order is shipped, but we cannot guarantee that we will be able to make the changes.

11. Lost or Damaged Packages

If your package is lost or damaged during shipping, please contact us immediately at contact@royalprestigee.com or (541) 412-7507. We will work with the shipping carrier to investigate the issue and file a claim. We may require you to provide photos of the damaged package or item(s) to support your claim.

12. Delivery Refusal

If you refuse delivery of your order, you will be responsible for all shipping costs associated with the return of the package to us.

13. Holiday Shipping

Please note that shipping times may be longer during peak seasons or holidays. We recommend placing your orders well in advance to ensure timely delivery.

14. Contact Information

If you have any questions about this Shipping Policy, please contact us at:

RoyalPrestigee
749 2nd St #APT A
Brookings, Oregon (OR), 97415
Phone: (541) 412-7507
Email: contact@royalprestigee.com