Sales Policy

Thank you for choosing RoyalPrestigee for your jewelry needs. This Sales Policy outlines the terms and conditions that govern your purchase of products from our Site, www.royalprestigee.com. By placing an order, you agree to be bound by this Sales Policy.

2.1. Order Acceptance:

All orders are subject to acceptance by RoyalPrestigee. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available for purchase, inaccuracies or errors in product or pricing information, or problems identified by our credit and fraud avoidance department. We may also require additional verifications or information before accepting any order.

Once you place an order, you will receive an order confirmation email. This email confirms that we have received your order but does not guarantee that your order has been accepted. Acceptance of your order and the formation of a contract of sale between RoyalPrestigee and you will not take place unless and until your order has been shipped.

2.2. Pricing and Availability:

All prices listed on the Site are in U.S. dollars and are subject to change without notice. We strive to provide accurate pricing information, but errors may occur. In the event of an error, we reserve the right to correct the price or cancel the order.

Product availability is subject to change without notice. We make every effort to display the most current inventory information, but items may be out of stock at the time of purchase. If an item you ordered is out of stock, we will notify you and provide you with options, such as a refund, an exchange, or a delayed shipment when the item becomes available.

2.3. Payment:

We accept various forms of payment, including major credit cards (Visa, MasterCard, American Express, Discover), PayPal, and other payment methods as indicated on the Site. You agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. You agree to promptly update your account and payment information, including email address and credit card numbers and expiration dates, so that we can complete your transactions and contact you as needed.

By providing your payment information, you represent and warrant that you are authorized to use the designated payment method and that you authorize us (or our third-party payment processor) to charge your payment method for the total amount of your order (including any applicable taxes, shipping, and handling charges).

2.4. Shipping and Delivery:

We ship to addresses within the United States. Shipping rates and delivery times vary depending on the shipping method selected at checkout and the destination of the order. We are not responsible for delays in shipping caused by factors beyond our control, such as weather, customs inspections, or carrier issues.

  • Shipping Costs: Shipping costs are calculated at checkout based on the weight and dimensions of your order, as well as the shipping destination.

  • Delivery Times: Estimated delivery times are provided for informational purposes only and are not guaranteed. Actual delivery times may vary.

  • Risk of Loss: The risk of loss and title for all items purchased from RoyalPrestigee pass to you upon our delivery to the carrier.

2.5. Returns and Exchanges:

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return or exchange eligible items within 30 days of the date of purchase, subject to the following conditions:

  • Eligibility: Items must be in their original condition, unworn, unused, and with all original packaging and tags attached. Customized or personalized items are not eligible for return or exchange unless they are defective.

  • Return Process: To initiate a return or exchange, please contact us at contact@royalprestigee.com or (541) 412-7507 to obtain a Return Merchandise Authorization (RMA) number. You are responsible for shipping the item back to us, and we recommend using a trackable shipping method with insurance.

  • Refunds: Refunds will be issued to the original form of payment within 10 business days of receiving the returned item. Shipping and handling charges are non-refundable.

  • Exchanges: If you would like to exchange an item, please specify the desired item when you request the RMA number. We will ship the replacement item to you once we receive the returned item.

2.6. Product Descriptions:

We strive to provide accurate and detailed product descriptions on the Site. However, we do not warrant that the product descriptions or other content on the Site are accurate, complete, reliable, current, or error-free. Colors and sizes of products may vary slightly from what is displayed on your screen.

If you receive a product that does not conform to its description, your sole remedy is to return it in unused condition for a refund.

2.7. Warranty:

RoyalPrestigee warrants that its jewelry products are free from defects in materials and workmanship under normal use for a period of one year from the date of purchase. This warranty does not cover damage caused by accident, misuse, abuse, neglect, improper handling, or unauthorized alterations or repairs.

To make a warranty claim, please contact us at contact@royalprestigee.com or (541) 412-7507. We may require you to provide proof of purchase and photos of the defective product. If the product is determined to be defective under warranty, we will, at our option, repair or replace the product.

2.8. Limitation of Liability:

In no event shall RoyalPrestigee be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with the purchase or use of our products, even if we have been advised of the possibility of such damages. Our liability shall be limited to the purchase price of the product.

2.9. Governing Law:

This Sales Policy shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to its conflict of law provisions.

2.10. Contact Information:

If you have any questions about this Sales Policy, please contact us at:

RoyalPrestigee
749 2nd St #APT A
Brookings, Oregon (OR), 97415
Phone: (541) 412-7507
Email: contact@royalprestigee.com